Flexible Pricing & SLA Options

Tailored Support to Meet Your Needs

Transparent Pricing, Peace of Mind

With both on-demand and SLA options, our pricing structures are transparent, allowing you to budget effectively without any surprises. Choose the level of support that best suits your business requirements, with clear pricing and guaranteed response times for maximum peace of mind.

On-Demand Pricing

for Immediate Assistance

 

Experience flexible IT support with our on-demand pricing model. Our minimum charge is 15 minutes per call, priced at 300 KR inclusive of tax. Whether you require quick fixes or ongoing assistance, our transparent rates ensure you receive the support you need without any surprises.

300 KR/15min  inclusive of tax

Service Level Agreement

(SLA)

Elevate your IT support experience with our Service Level Agreement (SLA) packages tailored to meet your business needs. Enjoy priority access to our expert team, guaranteed response times, and customized solutions to ensure your IT infrastructure remains operational and secure. Starting at 2,400 DKK/Month

2400 KR/Month  inclusive of tax

After-Hours and Weekend Support

 

For support outside of regular office hours, including evenings, weekends, and public or school holidays, we provide dedicated assistance at competitive rates. After-hours support incurs a 100% surcharge, with a minimum charge of 2,250 KR per hour inclusive of tax. Weekend and public/school holiday support require a minimum charge of 3,375 KR per hour inclusive of tax.

3375 KR/Hour  inclusive of tax

Priority Rates for Urgent Situations

In times of crisis or urgent situations, we offer priority rates for immediate assistance. Gain front-of-the-queue access for critical issues, priced at an additional 100% on top of our standard rates, with a minimum charge of 2,250 KR per hour inclusive of tax.

2250 KR/Hour  inclusive of tax

Tailored IT Planning Solutions

 

Unlock the full potential of your IT infrastructure with our comprehensive IT planning solutions, starting at 10,000 DKK. Our expert team will work closely with you to assess your organization’s needs, devise a strategic roadmap, and implement tailored solutions to drive growth and efficiency. Whether you’re a small business or a large enterprise, our flexible pricing ensures that you receive the support you need to succeed in today’s digital landscape. Contact us today to learn more about our IT planning services and take the first step towards optimizing your technology investments.

Starting at 10,000 KR  inclusive of tax

Easy to be on top of bills

OUR BANK DETAILS:

Jyske Bank
5033 1323258
EAN-nr.5797200009517
SWIFT/BIC-kode
JYBADKKK
IBAN-nr.DK6550330001323258

CVR NR.
29622345

FaQ

What is the minimum charge for on-demand IT support?

Our minimum charge for on-demand IT support is designed to provide you with efficient and cost-effective assistance. We bill in increments of 15 minutes per call, with a minimum charge of 300 KR inclusive of tax. This ensures that you only pay for the support you need, whether it’s a quick fix or a more complex issue requiring additional time.

Are there additional charges for crisis or urgent situations?

Yes, we understand that some situations require immediate attention and priority handling. In cases of crisis or urgent situations, we apply priority rates to ensure your needs are addressed promptly. This includes a 100% surcharge on top of our standard rates, ensuring that urgent issues receive the attention they require without delay.

How much does after-hours support cost?

Our after-hours support services are available for those times when IT issues arise outside of regular business hours. To accommodate these situations, we offer support with a 100% surcharge applied, resulting in a minimum charge of 2,250 KR per hour inclusive of tax. This ensures that you have access to the assistance you need, even during evenings and late nights.

What are the rates for weekend and public/school holiday support?

Weekends and public/school holidays are critical times when businesses may encounter urgent IT issues. To ensure uninterrupted support during these periods, we offer assistance with a minimum charge of 3,375 KR per hour inclusive of tax. This reflects the additional resources required to provide support during non-business hours, allowing us to maintain the high level of service our clients expect.

What is included in your SLA packages?

Our Service Level Agreement (SLA) packages are designed to provide you with peace of mind and reliable IT support tailored to your business needs. Included in our SLA packages are priority access to our support team, guaranteed response times, and customized solutions to meet your specific requirements. Whether you’re a small business or a large enterprise, our SLA packages ensure that your IT infrastructure remains operational and secure, allowing you to focus on what matters most – growing your business.

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+45 38 34 38 57

CVR

29 62 23 45

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